Carrier issues (form) [AX 2012]

Updated: February 13, 2014

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

This topic applies to features in the Inventory management module. It does not apply to features in the Transportation management module.

Click Inventory management > Inquiries > Carrier issues.

Use this form to troubleshoot problems with information about sales orders, sales order lines, and shipments.

NoteNote

This form is available only if the Shipping carrier configuration key is selected.

The following tables provide descriptions for the controls in this form.

Tab

Description

Orders

View information about sales orders.

Lines

View information about sales order lines.

Shipment

View information about shipments.

Field

Description

Sales order

The identifier for the sales order.

Customer account

The customer account that is associated with the sales order.

Invoice account

The invoice account that is associated with the sales order.

Status

The status of the sales order.

Currency

The currency code that is associated with the sales order.

Item number

The identifier for the item that is associated with the sales order line.

Quantity

The quantity sold, in sales units.

Unit

The unit in which the item is sold, such as Each or Case.

Unit price

The price per sales unit.

Net amount

The extended price for the sales order line.

Product name

The description of the item.

Sales order

The identifier for the sales order.

Packing slip

The identifier for the packing slip.

Warehouse

The identifier for the warehouse.

Customer account

The customer account that is associated with the shipment.

Customer name

The customer's company name.

Customer reference

The customer's reference number, such as a purchase order number.

Carrier ID

The identifier of the shipping carrier service that is used for the selected shipment.

If a carrier code was not specified for the sales order, the mode of delivery is displayed, instead.

Charge freight

If selected, the customer is charged for freight.

Charge ancillary charges

If selected, the customer is charged for ancillary fees.

Charge fuel surcharge

If selected, the customer is charged for fuel surcharges.

Saturday delivery

If selected, the shipment is scheduled to be delivered on a Saturday.

Residential destination

If selected, the shipment is to be delivered to a residential area. Additional shipping charges might apply.

Blind shipment

If selected, return address information is not printed on documents.

Shipment amount

The total value of the goods that are included in the selected shipping request.

COD

If selected, the cash on delivery (COD) amount is to be collected from the customer by the shipping carrier.

NoteNote

This field applies only to shipping requests that are processed using warehouse management.

Collect

If selected, the shipping charge will be collected from an account that the customer provides.

Collect account number

The customer's account number that will be charged for the shipping charges.

Third-party collect

If selected, the shipping charge is to be collected directly from a third party (other than the customer) by the shipping carrier.

Carrier account number

The account number that the shipping carrier assigns to the third party. This is the account that is charged if the Third-party collect check box is selected. If no account number is specified, the shipment charges are considered COD.

Shipment e-mail 1

Shipment e-mail 2

Shipment e-mail 3

Shipment e-mail 4

The email addresses to send shipment notifications to.

Telephone

The telephone number for the delivery contact.

Weight

The weight of the selected shipment. This information typically comes from the scale that is attached to the shipping carrier software.

Unit of measure

The unit of measure for the shipment, such as kilogram or pound.

Carrier name

The company name of the shipping carrier in Microsoft Dynamics AX.

Account code

The account code for the shipping carrier in Microsoft Dynamics AX.

Ship via company

The index number that is assigned by the shipping carrier software to the shipping company for the selected shipment.

This number is assigned to the service by the shipping carrier software.

NoteNote

This field applies only to shipping requests that are processed using Kewill ClipperShip shipping carrier software.


Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).

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