Dispute reason codes (form)
Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012
Click Travel and expense > Setup > Disputes > Dispute reason codes.
Use this form to create reason codes that employees can enter when they create a credit card dispute for an expense report. Each reason code record should include instructions to make sure that employees handle credit card transaction disputes correctly.
Tasks that use this form
Navigating the form
The following tables provide descriptions for the controls in this form.
Fields
Field |
Description |
---|---|
Card type |
View or select the type of credit card. |
Dispute type |
View or select the dispute type. |
Dispute code |
View or enter a code that must be used for the dispute. |
Dispute reason |
View or enter a brief description of the reason for the dispute. |
Dispute instructions |
View or enter instructions for employees to follow when they create a credit card transaction dispute that references this reason code. |
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