Dispute reason codes (form)

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Click Travel and expense > Setup > Disputes > Dispute reason codes.

Use this form to create reason codes that employees can enter when they create a credit card dispute for an expense report. Each reason code record should include instructions to make sure that employees handle credit card transaction disputes correctly.

Tasks that use this form

Create dispute reason codes

The following tables provide descriptions for the controls in this form.

Fields

Field

Description

Card type

View or select the type of credit card.

Dispute type

View or select the dispute type.

Dispute code

View or enter a code that must be used for the dispute.

Dispute reason

View or enter a brief description of the reason for the dispute.

Dispute instructions

View or enter instructions for employees to follow when they create a credit card transaction dispute that references this reason code.

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).