Reinstate waived fees (form)
Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012
Click Accounts receivable > Common > Customers > All customers. Select a customer account. On the Action Pane, click Collect, and then click Fee > Reinstate.
You can reinstate fees that are part of interest notes, and that were previously waived for a customer.
Note
This process does not reinstate the actual fee. It instead creates an invoice for the amount that the customer owes, and the amount is automatically settled against the charges that were previously waived.
You can also reinstate complete interest notes or interest transactions that are part of interest notes. For more information, see Reinstate waived interest notes (form) and Reinstate waived interest on customer transactions (form).
If necessary, reinstated fees can be waived again. For more information, see Waive fees (form).
When you reinstate fees, a historical record is created that lists the user who entered the adjustment, the date and time of the adjustment, and other details. To view this record, click History on the Collect tab on the All customers list page. For more information, see Interest note adjustment history (form).
Tasks that use this form
Waive, reinstate, or reverse interest or fees
Navigating the form
The following tables provide descriptions for the controls in this form.
Buttons
Button |
Description |
|---|---|
View interest note |
View the complete details of the interest note that the waived fee is a part of. |
Reinstate |
Reinstate the waived fees that you selected and close the form. |
Fields
Field |
Description |
|---|---|
Reinstate |
Select the check box for each waived fee that you want to reinstate. |
Start date |
The first date that is included in the interest note that this fee is part of. |
End date |
The last date that is included in the interest note that this fee is part of. |
Waived amount |
The amount of the fee that was previously waived. |
Fee amount |
The amount of the fee. |
Interest note |
The identifier of the interest note that the waived fee is a part of. |
Fee write-off amount |
Any fees that were previously written off for this customer. Writing off is a separate process that is used for bad debts. This process marks all customer transactions for settlement instead of only making adjustments to interest notes. For more information, see Collections and credit in Accounts receivable and Key tasks: Collections. |
Notes |
Optional: Enter notes about the action. |
See also
Interest note adjustment history (form)
Reinstate waived interest notes (form)
Reinstate waived interest on customer transactions (form)
Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).