Reinstate waived fees (form) [AX 2012]

Updated: November 9, 2010

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Click Accounts receivable > Common > Customers > All customers. Select a customer account. On the Action Pane, click Collect, and then click Fee > Reinstate.

You can reinstate fees that are part of interest notes, and that were previously waived for a customer.

NoteNote

This process does not reinstate the actual fee. It instead creates an invoice for the amount that the customer owes, and the amount is automatically settled against the charges that were previously waived.

You can also reinstate complete interest notes or interest transactions that are part of interest notes. For more information, see Reinstate waived interest notes (form) and Reinstate waived interest on customer transactions (form).

If necessary, reinstated fees can be waived again. For more information, see Waive fees (form).

When you reinstate fees, a historical record is created that lists the user who entered the adjustment, the date and time of the adjustment, and other details. To view this record, click History on the Collect tab on the All customers list page. For more information, see Interest note adjustment history (form).

The following tables provide descriptions for the controls in this form.

Button

Description

View interest note

View the complete details of the interest note that the waived fee is a part of.

Reinstate

Reinstate the waived fees that you selected and close the form.

Field

Description

Reinstate

Select the check box for each waived fee that you want to reinstate.

Start date

The first date that is included in the interest note that this fee is part of.

End date

The last date that is included in the interest note that this fee is part of.

Waived amount

The amount of the fee that was previously waived.

Fee amount

The amount of the fee.

Interest note

The identifier of the interest note that the waived fee is a part of.

Fee write-off amount

Any fees that were previously written off for this customer. Writing off is a separate process that is used for bad debts. This process marks all customer transactions for settlement instead of only making adjustments to interest notes. For more information, see Collections and credit in Accounts receivable and Key tasks: Collections.

Notes

Optional: Enter notes about the action.


Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).

Community Additions

Show: