Process manual agent installations

Important

This version of Operations Manager has reached the end of support. We recommend you to upgrade to Operations Manager 2022.

Manual installation of an agent refers to the process of running MOMAgent.msi locally on a computer that is to host a System Center Operations Manager agent. When it's installed, the agent attempts to join the specified management group by contacting a specified management server. You can use security settings at both the management group and the management server level to configure how requests from manually installed agents are processed.

Note

You'll need to restart the computer after installing the Operations Manager 2022 agent.

The following three options are available to process manually installed agents.

Option Action
Reject new manual agent installations Designates that all requests from a manually installed agent will be denied by Operations Manager. This is the most secure setting and is selected by default.
Review new manual agent installations in pending management view Designates that all requests from a manually installed agent will be directed to Pending Management before being allowed to join the management group. An administrator must review the request and manually approve the agents' request.
Auto-approve new manually installed agents This option is available only if Review new manual agent installations in pending management view has been selected. This setting causes Operations Manager to automatically allow any manually installed agent to join the management group. This is the least secure option.

Important

A management group or management server must be configured to accept agents that are installed with MOMAgent.msi, or they will be automatically rejected and therefore not displayed in the Operations console. If a management group is configured to accept manually installed agents, the agents will display in the console approximately one hour after they are installed.

The following procedures show you how to configure settings for manual agent installations.

Configure manual agent installation settings for a management group

Follow these steps to configure manual agent installation settings for a management group:

  1. Sign in to the Operations console with an account that is a member of the Operations Manager Administrators role.

  2. Select Administration.

  3. In the Administration workspace, expand Administration, and then select Settings.

  4. In the Settings pane, expand Type: Server, right-click Security, and then select Properties.

  5. In the Global Management Server Settings - Security dialog, on the General tab, do one of the following:

    • To maintain a higher level of security, select Reject new manual agent installations, and then select OK.

    • To configure for manual agent installation, select Review new manual agent installations in pending management view, and then select OK.

    • Optionally, select Auto-approve new manually installed agents.

Override the manual agent installation setting for a single management server

Follow these steps to override the manual agent installation setting for a single management server:

  1. Sign in to the Operations console with an account that is a member of the Operations Manager Administrators role.

  2. Select Administration.

  3. In the Administration workspace, expand Administration, expand Device Management, and then select Management Servers.

  4. In the results pane, right-click the management server that you want to view the properties of, and then select Properties.

  5. In the Management Server Properties dialog, select the Security tab.

  6. On the Security tab, do the following:

    • To maintain a higher level of security, select Reject new manual agent installations, and then select OK.

    • To configure for manual agent installation, select Review new manual agent installations in pending management view, and then select OK.

    • Optionally, select Auto-approve new manually installed agents.

  7. Select OK.

Approve a pending agent installation when automatic approval isn't configured

Follow these steps to approve a pending agent installation when automatic approval isn't configured:

  1. In the Operations console, select Administration.

  2. Select Pending Management.

  3. In the Pending Management pane, select computers in Type: Manual Agent Install.

  4. Right-click the computers, and then select Approve.

  5. In the Manual Agent Install dialog, select Approve. The computers now appear in the Agent Managed node and are ready to be managed.

    Note

    Rejected agents remain in Pending Management until the agent is uninstalled for the management group.

Next steps