The connectors for Exchange Server 2010 cannot be configured

Applies To: Windows Small Business Server 2011 Standard

Problem   The connectors for Exchange Server 2010 cannot be configured.

Features affected   An installation error occurred while configuring the internal SMTP transport, because the internal network is not configured. As a result, you cannot send or receive email messages in your internal network.

Solution   To resolve this issue, you must manually configure the internal SMTP transport for Exchange Server 2010.

To manually configure the internal SMTP transport for Exchange Server 2010

1. Click Start, in the Search box type cmd, right-click cmd, and then click Run as administrator.

2. In the User Account Control window, click Continue.

3. In the Command Prompt window, type CD \, and then press ENTER. Next, type md c:\inetpub\mailroot\drop, and then press ENTER.

4. Click Start, click All Programs, click Microsoft Exchange Server 2010, right-click Exchange Management Shell, and then click Run as administrator.

5. In the User Account Control window, click Continue.

6. Type set-transportserver –identity <destinationservername> -RootDropDirectorypath C:\inetpub\mailroot, and then press ENTER.

7. Type get-transportserver | fl, and then press ENTER. Ensure that the RootDropDirectoryPath is set.

8. Delete the default Exchange certificate. This certificate uses the subject name as the server name. To delete the default Exchange certificate, do the following:

   1. Click Start, click All Programs, click Microsoft Exchange Server 2010, right-click Exchange Management Shell, and then click Run as administrator.

   2. In the User Account Control window, click Continue.

   3. Type Get-ExchangeCertificate, and then press ENTER.

   4. In the Subject list, find the line where the subject has only the local computer name.

   5. Record the Thumbprint for that certificate (where the subject has only the local computer name in it).

   6. Type Remove-ExchangeCertificate <Thumbprint>.

   7. Press Y to confirm, and then press ENTER.

9. Run the Internet Connection Wizard and the Internet Address Management Wizard, as follows:

   1. Open the Windows SBS Console.

   2. On the navigation bar, click Network, and then click Connectivity.

   3. In the task pane, click Connect to the Internet, and then follow the instructions in the wizard.

   4. In the task pane, click Set up your Internet address, and then follow the instructions in the wizard.

10. Create new foreign connectors by using the Exchange Management Shell as follows:

    1. Click Start, click All Programs, click Microsoft Exchange Server 2010, right-click Exchange Management Shell, and then click Run as administrator.

    2. In the User Account Control window, click Continue.

    3. Type new-foreignconnector -Name "Windows SBS Company Web Connector <servername>" -AddressSpaces "smtp:companyweb;1" -SourceTransportServers <server name>, and then press ENTER.

    4. Type Get--foreignconnector  -DomainController <server name>.<domain name> | set-foreignconnector -DropDirectory "Drop", and then press ENTER.

    5. Type new-remotedomain -Name "Windows SBS Company Web Domain" -domainname "companyweb" -DomainController "<server name>.<domain name>", and then press ENTER.

    6. Type set-remotedomain -TNEFEnabled $false -Identity "Windows SBS Company Web Domain", and then press ENTER.

11. Run the Fix My Network Wizard as follows:

    1. Open the Windows SBS Console.

    2. On the navigation bar, click Network, and then click Connectivity.

    3. In the task pane, click Fix my network.

    4. Follow the instructions in the wizard. You can click each potential problem that the wizard lists to get more information about the problem.