Return order registered and received report (ReturnAcknowledgmentAndDocument) [AX 2012]

Updated: May 11, 2011

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

You can use the Return order registered and received report as a return order that documents that the customer is authorized to return a specified quantity of purchased goods. When you generate and print the report, no changes in the status of the return order occur and the event is not journalized. The report can also be used as a return acknowledgement to document receipt of the returned items.

When you generate this report, the following default parameters are displayed. You can use these parameters to filter the data that will be displayed on the report. For more information, see Filter the data on a report.



Print notes

Select this check box to print notes marked as external on the return order header.

Send electronically

Select this check box to send the return order document electronically.

The following topics explain how to print a report and how to filter and sort the data on a report.

The following table explains where to find the report in the Application Object Tree (AOT) and how to navigate to the report in the Microsoft Dynamics AX client.



Name of report in the AOT


Location of report in the AOT

SSRS Reports\Reports\ReturnAcknowledgmentAndDocument

Menu item of the report





Navigation to the report

Click Sales and marketing > Common > Return orders > All return orders. Click Return order or Acknowledgement under Send.

The data on this report comes from the following sources:

  • ReturnAcknowledgmentAndDocumentTmp table


To learn where the data in the temp table comes from, view the cross-references for the ReturnAcknowledgmentAndDocumentDP.processReport class.

If you are a developer, you can learn more about where the data on a report comes from by using the following procedure.

  1. Open the AOT.

  2. Locate the report in the SSRS Reports\Reports node.

  3. Right-click the report and click Add-Ins > Cross-reference > Using (instant view).

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).