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How to Upgrade a Web Console from Operations Manager 2007 R2


If you have a stand-alone System Center Operations Manager 2007 R2 web console server, you can upgrade it to System Center 2012 – Operations Manager. If your web console server was on the same computer as a secondary management server that was upgraded, you must re-install the web console. For more information, see How to Install the Operations Manager Web Console.


When you upgrade the web console, any customizations that were made to the web.config file after the web console was installed will be reset.

For more information about each upgrade path and the order in which to perform each upgrade task, see Upgrade Path Checklists for Operations Manager.

Before you proceed, ensure that your server meets the minimum supported configurations for System Center 2012 – Operations Manager. For more information, see Supported Configurations for System Center 2012 - Operations Manager.

To upgrade the web console server

  1. Log on to the computer that hosts the web console server with an Operations Manager Administrators role account for your Operations Manager 2007 R2 management group.

  2. On the System Center 2012 – Operations Manager source media, run Setup.exe, and then click Install.

  3. On the Getting Started, System Center 2012 - Operations Manager Upgrade page, review the features that will be upgraded, and then click Next.

  4. On the Select installation location page, accept the default value of C:\Program Files\System Center 2012\Operations Manager, or type in a new location or browse to one. Then click Next.

  5. On the Prerequisites page, review and address any warnings or errors that the Prerequisites checker returns, and then click Verify Prerequisites Again to recheck the system.

  6. If the Prerequisites checker does not return any warnings or errors, the Prerequisites, Proceed with Setup page appears. Click Next.

  7. If the root management server has not been upgraded or is unavailable, the Configuration, Specify a management server page appears. Enter the name of a System Center 2012 – Operations Manager management server that is to be used by the web console, and then click Next.

  8. On the Configuration, Specify a web site for use with the Web console page, select the Default Web Site, or the name of an existing website. Select Enable SSL only if the website has been configured to use Secure Sockets Layer (SSL), and then click Next.

  9. On the Configuration, Select an authentication mode for use with the Web console page, select your options, and then click Next.

  10. When the Ready to Upgrade page appears, review the upgrade summary, and then click Upgrade.

To upgrade the web console server by using the Command Prompt window

  1. Log on to the computer that hosts the web console server with an Operations Manager Administrators role account for your Operations Manager 2007 R2 management group.

  2. Open a Command Prompt window by using the Run as Administrator option.

  3. Change the path to where the System Center 2012 – Operations Manager Setup.exe file is located, and run the following command.


    Use the /WebConsoleUseSSL parameter only if your website has Secure Sockets Layer (SSL) activated. For a default web installation, specify Default Web Site for the /WebSiteName parameter.


    If the web console reports to an unsupported or inaccessible root management server, you must also pass the following parameter: /ManagementServer:<servername>.

    setup.exe /silent /upgrade
    /WebsiteName: "<WebSiteName>" [/WebConsoleUseSSL]
    /WebConsoleAuthorizationMode: [Mixed|Network]
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