(USA) Select online marketplaces [AX 2012]

Updated: March 11, 2014

Applies To: Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

After you sign up for Commerce Services for Microsoft Dynamics ERP and activate your account, you can select the online marketplaces, such as eBay, where you want to list your products for sale. You can also create your own online store. For more information, see Set up an online store.


The procedure for completing this task was changed for Microsoft Dynamics AX 2012 R2. The updated procedure also applies to AX 2012 R3. For more information, see the section later in this topic.


This feature is not available if Microsoft Dynamics AX 2012 R3 is installed.

Select online marketplaces

  1. Click Organization administration > Setup > Commerce Services > Configuration checklist.

  2. Click Select marketplaces online to open the Commerce Services website.

  3. Enter your Microsoft account and password.

  4. Review the available marketplaces, click Sign up now for the marketplace that you want, and then follow the instructions for the marketplace.

  5. When you are finished, click Sign out.

Select online marketplaces in Microsoft Dynamics AX 2012 R2

  1. Click Retail > Common > Retail channels > Online marketplaces.

  2. On the Action Pane, on the Channel tab, in the New group, click Online marketplace.

  3. In the Online marketplace form, on the General FastTab, enter a name and a search name for the marketplace.

  4. In the Customer template field, select a default customer for the store. This customer is used if a specific customer is not added to a transaction. The settings of this template are also used as default settings when you create a new customer.

  5. In the Sales origin field, select INET (Internet).

  6. In the Online catalog field, enter a name for the catalog of products to sell online.

  7. In the Retail stores field, select the profile that contains the e-mail messages to send to customers at different points in the sales process for this online marketplace.

  8. On the Action Pane, on the Set up tab, click Link.

  9. Follow the instruction on the Commerce Services website to select an online marketplace.

  10. In Microsoft Dynamics AX, assign one or more modes of delivery to the online marketplace. The modes of delivery that you select must be supported by the marketplace. For more information, see Set up modes of delivery.


After you set up a new online marketplace, you must add the marketplace to an organization hierarchy that is assigned to a purpose. For example, the organization hierarchy can be used for assortments, replenishment, or reporting. For more information, see About retail hierarchies.

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).