Stop SLA time recording (form) [AX 2012]

Updated: December 6, 2010

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Click Service management > Common > Service orders > Service orders. Select the service order, and on the Action Pane, click Stop.

Use this form to set a date and time when time recording for a service level agreement (SLA) will stop, and to enter a reason for why the time recording has been stopped.

The following table provides descriptions for the controls in this form.

Field

Description

End date and time

Indicate the date and time when time recording for the service will stop.

Reason

Select the Add a revocation reason check box. To provide a reason why the time recording has been stopped for the service order, select a reason code in the Stage reason code field.


Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).

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