Create dispute reason codes
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012
If an employee discovers an erroneous transaction on their expense report, they can file a transaction dispute. Because a transaction dispute can occur for different reasons, you can create reason codes that include information and instructions specific to a type of dispute.
Click Travel and expense > Setup > Disputes > Dispute reason codes.
Press CTRL+N to create a new line.
Select the credit card type and dispute type for the code.
Enter a name for the dispute code and a reason for the dispute that explains the dispute type that you selected in step 3.