Collections cases (list page) [AX 2012]

Updated: April 18, 2011

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Click Accounts receivable > Common > Collections > Collections cases.

Use this list page to view information for collections cases. A collections case has a case category type of Collections.

For general information about list pages, see List pages.

The following tables provide descriptions of controls that differ from the controls in the Collections form. For information about the other controls on this page, see Collections (form).



Show cases

Open a menu that contains the following items:

  • Open – Display only collections cases that are not yet closed. These cases require further action.

  • Open and closed – Display all collections cases. This includes cases that are closed.



Customer account

The customer account that the case is for.


The name of the customer.

Modified date and time

The last date and time that the case was modified.

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).