Deploying the IBM Tivoli Netcool/OMNIbus Integration Pack for System Center 2012 - Orchestrator

Updated: November 1, 2013

Applies To: System Center 2012 - Orchestrator, System Center 2012 R2 Orchestrator, System Center 2012 SP1 - Orchestrator

The following sections provide information about deploying the IBM Tivoli Netcool/OMNIbus integration pack for System Center 2012 - Orchestrator.

System Requirements

The integration pack for IBM Tivoli Netcool/OMNIbus requires the following software to be installed and configured before to implementing the integration.

  • IBM Tivoli Netcool/OMNIbus 7.3

  • System Center 2012 integration packs require System Center 2012 - Orchestrator

  • System Center 2012 Service Pack 1 (SP1) integration packs require Orchestrator in System Center 2012 Service Pack 1 (SP1)

  • 32-bit Java Standard Edition 7 on each runbook server and Runbook Designer using the integration pack.

    You must manually add the location of the JVM.DLL file to the PATH environment variable.

  • Sybase JConnect 6 JDBC drivers on each runbook server and Runbook Designer using the integration pack.

    You must manually copy the Jconn3.jar file to C:\Program Files (x86)\Common Files\Microsoft System Center 2012\Orchestrator\Extensions\Support\NetcoolOMNIbus.

For more information about installing and configuring System Center 2012 - Orchestrator, System Center 2012 Service Pack 1 (SP1), IBM Tivoli Netcool/OMNIbus application, Java Standard Edition, and Sybase JConnect 7 drivers, refer to the respective product documentation.

Downloading the Integration Pack

You can download the integration pack for IBM Tivoli Netcool/OMNIbus from the Microsoft Download Center (

Registering and Deploying the Integration Pack

After you download the integration pack file, you must register it with the Orchestrator management server and then deploy it to a runbook server.

To register the integration pack

  1. Copy the Netcool/OMNIbus integration pack file to the management server. Confirm that the file is not set to Read Only. This can prevent unregistering the integration pack later.

  2. From the Start menu, right-click Deployment Manager, and then click Run as Administrator.

  3. In the left pane of the Deployment Manager, expand Orchestrator Management Server, right-click Integration Packs, and then click Register IP with the Orchestrator Management Server. The Integration Pack Registration Wizard opens.

  4. Click Next.

  5. In the Integration Pack or Hotfix Selection dialog box, click Add.

  6. Locate and select the Netcool/OMNIbus file that you copied to the management server and click Open. Click Next.

  7. Click Finish. The End User License Agreement dialog box appears.

  8. Click Accept. The Log Entries pane displays a confirmation message when the integration pack is successfully registered.

To deploy the integration pack

  1. In the left pane of Deployment Manager, right-click Integration Packs, and then click Deploy IP to Runbook Server or Runbook Designer. The Integration Pack Deployment Wizard opens.

  2. Click Next.

  3. Select System Center Integration Pack for IBM Tivoli Netcool/OMNIbus and then click Next.

  4. Enter the name of the computer where you want to deploy the integration pack and then click Add. Click Next.

  5. Select the Installation Configuration options that apply to this deployment, and then click Next.

  6. Click Finish. The Log Entries pane displays a confirmation message that the integration pack is successfully deployed.

Configuring the IBM Tivoli Netcool/OMNIbus Connections

A connection establishes a reusable link between Orchestrator and an IBM Tivoli Netcool/OMNIbus server. You can create as many connections as you require to link to multiple servers running IBM Tivoli Netcool/OMNIbus. You can also create multiple connections to the same server to allow for differences in security permissions for different user accounts.

To configure an IBM Tivoli Netcool/OMNIbus connection

  1. In Runbook Designer, click Options, and then click IBM Netcool/OMNIbus. The IBM Netcool/OMNIbus dialog box appears.

  2. On the Connections tab, click Add to begin the connection setup. The Netcool/OMNIbus Connection dialog box appears.

  3. In the Name box, enter a name for the connection. This can be a descriptive name to distinguish the type of connection.

  4. In the Host name box, enter the computer name or IP address of the IBM Tivoli Netcool/OMNIbus computer. If you are using the computer name, you can type the NetBIOS name or the fully qualified domain name (FQDN).

  5. In the Port number box, enter the port number that you want to use. By default, this is 0. The default port used by IBM Tivoli Netcool/OMNIbus is 4100.

  6. In the User id and Password boxes, enter the Orchestrator credentials to connect to the IBM Tivoli Netcool/OMNIbus server.

    The user needs to be assigned to the 'System' group to generate alerts within Netcool.

    Optionally, you can make the connection to the IBM Tivoli Netcool/OMNIbus server using a secure socket connection (SSL). To use a secure socket connection:

    1. Select the Use Secure Socket Layer checkbox.

    2. In the Trust Store box, enter the location of the trust store where the certificates are located.

      Enter a file name or browse for the file.

    3. In the Trust Store Password box, enter the password for the protected trust store.

  7. Click Test Connection. When the success message appears, click OK.

  8. Add additional connections if applicable.

  9. Click OK to close the configuration dialog box, and then click Finish.