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Service Manager

 

Applies To: System Center 2012 SP1 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 - Service Manager

System Center 2012 – Service Manager provides an integrated platform for automating and adapting your organization’s IT service management best practices, such as those found in Microsoft Operations Framework (MOF) and Information Technology Infrastructure Library (ITIL). It provides built-in processes for incident and problem resolution, change control, and asset lifecycle management.

The technical documentation for Service Manager consists of the Service Manager Documentation Library. The Library contains the following sections:

For additional information about planning and designing your infrastructure for Service Manager, see the Infrastructure Planning and Design Guide for System Center 2012 – Service Manager

You can download a copy of this technical documentation from the Microsoft Download Center. Always use the TechNet library for the most up-to-date information.

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