One of the recipients resolved to multiple addresses; therefore, the message will be deferred. Review the event description, and correct the recipient configuration
Applies to: Operations Manager Management Pack for Exchange 2010
Topic Last Modified: 2011-09-27
The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.
To learn more about this alert, in Operations Manager, do one or more of the following:
From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.
From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the logged events that meet the criteria of this Operations Manager alert.
Details
Product Name |
Exchange |
Product Version |
14.0 (Exchange 2010) |
Event ID |
9217 |
Event Source |
MSExchangeTransport |
Category |
KHI |
Alert Type |
Warning |
Rule Path |
Microsoft Exchange Server/Exchange 2010/Common Components/Hub Transport and Edge Transport/Transport |
Rule Name |
One of the recipients resolved to multiple addresses; therefore, the message will be deferred. Review the event description, and correct the recipient configuration. |
Explanation
This Warning event indicates that an email message is being deferred because one of the email recipient aliases is resolving to more than one email address. A deferred email message is in a temporary state of being neither delivered nor rejected.
User Action
To resolve this problem, correct the recipient configuration. For more information, see Recipient Configuration Node.
For More Information
If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.