Index of an information store table is corrupted. There is no single specific cause for this kind of corruption
Applies to: Operations Manager Management Pack for Exchange 2010
Topic Last Modified: 2012-02-27
The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.
To learn more about this alert, in Operations Manager, do one or more of the following:
From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.
From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the logged events that meet the criteria of this Operations Manager alert.
Details
Product Name |
Exchange |
Product Version |
14.0 (Exchange 2010) |
Event ID |
467 |
Event Source |
ESE |
Category |
KHI |
Alert Type |
Error |
Rule Path |
Microsoft Exchange Server/Exchange 2010/Common Components/Extensible Storage Engine |
Rule Name |
Index of an information store table is corrupted. There is no single specific cause for this kind of corruption. |
Explanation
This Warning event indicates that the index of a table in the information store is corrupted. The secondary index is also corrupted. There is no one specific cause for this kind of corruption.
User Action
To resolve this problem, perform offline defragmentation of the database by using the eseutil /d command. This process deletes or rebuilds all indexes in the database.
If this problem recurs, an application that is using the database may be causing the problem. For more information about how to determine the ownership of a table by a specific mailbox, see Microsoft Knowledge Base article 262196, XADM: How to Determine Which Mailbox Owns a Particular Page in a Database.
For More Information
If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.