Product / patch installation or server upgrade required (SharePoint 2013)


Applies to: SharePoint Foundation 2013, SharePoint Server 2013

Topic Last Modified: 2016-12-16

Summary: Learn how to resolve the SharePoint Health Analyzer rule "Product / patch installation or server upgrade required."

Rule Name:  Product / patch installation or server upgrade required

Summary:  You must install all required products on all servers in the farm, and all products should have the same software update and upgrade level across the farm.

Cause: You have not installed required products or updates, or the server needs to be upgraded.

Resolution: Install software updates and security updates or upgrade the server.
  • Check if there are any pending updates and restart all the servers.

    1. Log on to one server.

    2. Verify that the user account that is performing this procedure is a member of the Administrators group on the local computer.

    3. On the Start menu, click Control Panel, click System and Security, and then click Windows Update. If there are any pending updates or a restart is required, schedule the updates or restart the computer.

    4. Repeat the previous steps on all servers.

    For more information, see Deploy software updates for SharePoint 2013.

  • If a previous upgrade attempt has failed, you must resolve upgrade issues before attempting upgrade again. You can use the Central Administration Web site to find information about current and previous upgrade attempts and determine issues that may be preventing upgrade from succeeding. To do this in Central Administration, in the Upgrade and Migration section, click Check upgrade status. For more information, see Upgrading to SharePoint Server 2010 (