Creating Workflows for IT Processes
Updated: May 13, 2016
Applies To: System Center 2012 SP1 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 - Service Manager
To use a workflow to automate a process in the System Center 2012 – Service Manager Authoring Tool, you must define what the workflow should do, when it should run, and what information it needs. You can start with general definitions and then refine them until you have details that you can work with in Service Manager.
Describes how to create, save, edit, or delete workflows.
Describes how to add activities; remove, copy, and paste activities; and configure specialized activities to import Windows PowerShell scripts into a workflow.
Describes how to use properties to pass information to a workflow and activities within the workflow.