Configuring Incident Management in System Center 2012 - Service Manager

 

Updated: May 13, 2016

Applies To: System Center 2012 SP1 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 - Service Manager

This section provides an overview of how to configure incident management in System Center 2012 – Service Manager. This section also contains procedures that cover incident management configuration scenarios, including configuring incident settings, configuring email incident support, and creating an incident template.

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