Classes: Customizing and Authoring
Updated: May 13, 2016
Applies To: System Center 2012 SP1 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 - Service Manager
A class is the main element that is used to represent objects that are used in System Center 2012 – Service Manager. A class can represent a computer, a user, an incident, or a form.
Class definitions that represent a larger element, such as a Service Manager feature, are often grouped together. Class definitions are stored in management packs that must be imported into Service Manager to enable Service Manager functionality.
Describes the key concepts of classes.
Describes guidelines and best practices for classes.
Describes how to locate and view a class in the Authoring Tool.
Describes how to edit the details, such as the description and name of a class, in the Authoring Tool.
Describes how to define class inheritance in the Authoring Tool.
Describes how to extend a class in the Authoring Tool.