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Classes: Customizing and Authoring


Applies To: System Center 2012 SP1 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 - Service Manager

A class is the main element that is used to represent objects that are used in System Center 2012 – Service Manager. A class can represent a computer, a user, an incident, or a form.

Class definitions that represent a larger element, such as a Service Manager feature, are often grouped together. Class definitions are stored in management packs that must be imported into Service Manager to enable Service Manager functionality.

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