How to Initiate the Deletion of a Configuration Item

Updated: May 13, 2016

Applies To: System Center 2012 SP1 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 - Service Manager

You can use the following procedures to initiate the deletion of a configuration item in System Center 2012 – Service Manager and validate the initiation of the deletion. Only users who are members of the Advanced Operators, Authors, or Administrators user role can initiate the deletion of a configuration item. Only users who are members of the Administrators user role can complete the deletion of a configuration item.

To initiate the deletion of a configuration item

1. Log on to a computer that hosts the Service Manager console by using a user account that is a member of the Advanced Operators, Authors, or Administrators user role.

2. In the Service Manager console, click Configuration Items.

3. In the Configuration Items pane, expand Configuration Items, expand Computers, and then click All Windows Computers.

4. In the All Windows Computers pane, click the computer to be deleted.

5. In the Tasks pane, under the name of the computer that you selected in the previous step, click Delete.

6. In the Delete Item dialog box, confirm your selection, and then click Yes.

To validate that the deletion of a configuration item has been initiated

1. In the Service Manager console, click View, and then click Refresh. Or, press F5.

2. Verify that the configuration item you selected is no longer displayed.

   Note

   
   At this point, the configuration item has been moved to a Deleted Item view that is only available to members of the Administrator user role. An administrator must permanently delete the configuration item.

You can use Windows PowerShell commands to complete these tasks, as follows:

• For information about how to use Windows PowerShell to initiate the deletion of a configuration item by updating the PendingDelete property value, see Update-SCSMClassInstance.

• For information about how to use Windows PowerShell to retrieve items that have been marked for deletion in Service Manager, see Get-SCSMDeleteditem.

How to Delete or Restore a Configuration Item