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Deploying System Center 2012 - Service Manager


Updated: July 6, 2015

Applies To: System Center 2012 SP1 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 - Service Manager

This guide helps you deploy System Center 2012 – Service Manager in one of several different scenarios. The scenarios range from a simple, one-computer scenario to a four-computer scenario that is designed to support production-type environments. In addition, this guide shows you how to register a Service Manager management group with the Service Manager data warehouse so that you can generate reports. You have the option of deploying the Self-Service Portal so you can provide access to Service Manager through a web browser. To improve performance and provide for redundancy, you can deploy additional secondary Service Manager management servers.


It is assumed in this guide that you are installing Service Manager on a computer where no previous version of Service Manager is installed. For information about upgrading System Center 2012 – Service Manager, see the Upgrade Guide for System Center 2012 – Service Manager.

This guide also describes how to find and read the Setup log if you encounter issues when you deploy Service Manager. And, finally, information about backing up Service Manager management server encryption keys is included. After you run Setup, the Encryption Key Backup and Restore Wizard starts automatically.

You can download a copy of this technical documentation from the Microsoft Download Center. Always use the TechNet library for the most up-to-date information.

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