How to Validate the Two-Computer Installation

 

Updated: May 13, 2016

Applies To: System Center 2012 SP1 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 - Service Manager

You can use the following procedures to validate the two-computer installation of System Center 2012 – Service Manager. In these procedures, the first computer is the computer on which you installed the Service Manager management server, the Service Manager database, and Service Manager console. The second computer is the computer that hosts the data warehouse management server and the data warehouse databases.

To validate the Service Manager management server installation

  • On the first computer, verify that the Program Files\Microsoft System Center\Service Manager 2012 folder exists.

  • Run services.msc, and then verify that the following services are installed, that they have a status of Started, and that the startup type is Automatic:

    • System Center Data Access Service

    • System Center Management Configuration

To validate the Service Manager console installation

  1. On the first computer, click Start, click All Programs, click Microsoft System Center, and then click Service Manager Console.

  2. The first time that you run the Service Manager console, the Connect to Service Manager Server dialog box appears. In the Server name box, enter the computer name of the server that hosts the Service Manager management server.

  3. The Service Manager console successfully connects to the Service Manager management server.

To validate the data warehouse management server installation

  • On the second computer, run services.msc, and verify that the following services are installed:

    • System Center Data Access Service

    • System Center Management Configuration

To validate the Service Manager database

  1. On the first computer, click Start, click All Programs, click Microsoft SQL Server 2008, and then click SQL Server Management Studio.

  2. In the Connect to Server dialog box, complete these steps:

    1. In the Server Name list, type the computer name for the computer that hosts the Service Manager database. In this example, type localhost.

    2. In the Authentication list, select Windows Authentication, and then click Connect.

  3. In the Object Explorer pane, expand Databases.

  4. Verify that the ServiceManager database is listed.

  5. Exit Microsoft SQL Server Management Studio.

To validate the data warehouse installation

  1. On the second computer, click Start, click All Programs, click Microsoft SQL Server 2008, and then click SQL Server Management Studio.

  2. In the Connect to Server dialog box, complete these steps:

    1. In the Server Name list, type the computer name for the computer that hosts the Service Manager data warehouse database. In this example, type localhost.

    2. In the Authentication list, select Windows Authentication, and then click Connect.

  3. In the Object Explorer pane, expand Databases.

  4. Verify that the DWDataMart, DWRepository, and DWStagingAndConfig databases are listed.

  5. In the Object Explorer pane, click Connect, and then click Analysis Services.

  6. In the Server Name list, type the computer name for the computer hosting the Service Manager data warehouse database. In this example, type localhost.

  7. In the Object Explorer pane, expand the new entry for Analysis Services, and then expand Databases.

  8. Verify that the DWASDataBase database is listed.

  9. Exit Microsoft SQL Server Management Studio.