Was this page helpful?
Your feedback about this content is important. Let us know what you think.
Additional feedback?
1500 characters remaining
Export (0) Print
Expand All

How to Run a Task from an Incident View


Use the following procedure to run a task, such as the Ping task, from an Incident view in System Center 2012 – Service Manager.

To run a task from an Incident view

  1. In the Service Manager console, click Work Items, and then select any Incident Management view. Select an incident in the view, and notice that in the Tasks pane, under <Incident Name>, the Ping Related Computer task appears.

  2. In the Tasks pane, click the task to run it. For example, Ping Related Computer. If a computer is not associated with the incident, you must specify the name of the computer to run the task on. If more than one computer is associated with an incident, choose one computer to run the task on.

  3. If the task logs actions into the action log, you can open the incident and view the action log to see the output that the task generated.

  4. If the Console Task Output - <Task Name> box appears, verify the output generated by the task, and then click Close.

Was this page helpful?
(1500 characters remaining)
Thank you for your feedback
© 2015 Microsoft