Get Incident Activity

 

Updated: May 13, 2016

Applies To: System Center 2012 SP1 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 - Service Manager

This activity retrieves one or more incidents in System Center 2012 – Service Manager.

Design-Time Prerequisites

None.

Run-Time Prerequisites

None.

Properties

The Get Incident activity uses the input properties that are listed in the following table.

Display name Internal name Type Required Comments
Affected User Domain AffectedUserDomain String No Specifies the name of the Domain Name System (DNS) domain of the primary user who is affected by the incident.
Affected User Name AffectedUserName String No Specifies the user name of the primary user who is affected by the incident.
Category Category Integer No Specifies the type of incident, such as "Networking" or "Printing." The value is the ID of enum. (Category –enum data field)
Continue On Error ContinueOnError Boolean No. (The default is true.) Determines whether the workflow should continue running if the activity fails.
Incident ID IncidentID String No Specifies the unique identifier that is generated for the incident object.
Search Type SearchType Integer? No Specifies the title of the search type that is used with the activity.
Status Status Integer No Specifies the status of incident. The value is the ID of enum. (Status –enum data field)
Summary Text SummaryText String No Specifies the summary text that describes the incident.

The Get Incident activity generates the output that is described in the following table.

Display name Internal name Type Comments
SM Incidents SMIncidents Array of System.Workitem.Incident Specifies an array of incident objects.

Errors and Exceptions

None.

Remarks

The Get Incident activity has its own validator to perform error validation on input properties.

Example

None.

See Also

DeleteService Manager Activities [SM2012_AuthoringGuide]