Workflows: Customizing and Authoring


Updated: May 13, 2016

Applies To: System Center 2012 SP1 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 - Service Manager

Using System Center 2012 – Service Manager, you can automate many administrative processes that previously required manual tasks. The feature that makes this automation possible is the Windows Workflow Foundation (WF) workflow. A WF workflow comprises workflow activities, which are also referred to as WF activities to differentiate them from other Service Manager activity types. Each workflow activity performs a function, such as joining a user or a computer to a group in Active Directory Domain Services (AD DS), creating a Service Manager incident, or running a script. You can assemble WF activities into a workflow that performs a set of tasks, and you can specify the conditions under which the workflow runs.