Managing the System Center 2012 - Service Manager Self-Service Portal
Applies To: System Center 2012 SP1 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 - Service Manager
The Self-Service Portal in System Center 2012 – Service Manager is used by end users to contact help desk personnel for help requests. Users can also search the knowledge base, perform tasks, and manage their requests.
Use the procedures in the following topics to manage portal pages and links.
Describes how to configure concurrent sessions and calls.
Describes how to modify the Self Service Portal attachment file size.
Provides an overview of customizing the Self-Service Portal.
Explains when tracing and debugging is used to troubleshoot the Self-Service Portal.