Managing the System Center 2012 - Service Manager Self-Service Portal
Updated: November 1, 2013
Applies To: System Center 2012 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 SP1 - Service Manager
The Self-Service Portal in System Center 2012 – Service Manager is used by end users to contact help desk personnel for help requests. Users can also search the knowledge base, perform tasks, and manage their requests.
Use the procedures in the following topics to manage portal pages and links.
Managing Self-Service Portal Topics
How to Configure Concurrent Sessions and Calls
Describes how to configure concurrent sessions and calls.
How to Modify the Self-Service Portal Attachment File Size
Describes how to modify the Self Service Portal attachment file size.
Customizing the Self Service Portal
Provides an overview of customizing the Self-Service Portal.
Enabling Tracing and Debugging for the Self Service Portal
Explains when tracing and debugging is used to troubleshoot the Self-Service Portal.
Other Resources for This Component
For additional resources, see Information and Support for System Center 2012.
Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.