How to Edit a Queue
In System Center 2012 – Service Manager, you can use the following procedure to edit a queue.
To edit a queue
In the Service Manager console, click Library.
In the Library pane, expand Library, and then click Queues.
In the Queues pane, select the queue that you want to edit, such as Exchange Send Problems Queue. Then, in the Tasks pane, click Properties.
In the Queue Properties dialog box, on the General and Criteria tabs, make the changes you want. For example, change the description of the queue.
Click OK to save the changes.