How to Add a Member to a User Role

Updated: May 13, 2016

Applies To: System Center 2012 SP1 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 - Service Manager

In System Center 2012 – Service Manager, you can assign users to a user role to define what they can do.

In this example, you have to add members of an asset management team who can create and update, but not delete, configuration items to the user role. Looking at the “Configuration Items” section of Appendix A - List of User Role Profiles in System Center 2012 - Service Manager in this document, you see that the Advanced Operators user role profile provides what you need regarding permissions for this team. At this time, all members of the asset management team are responsible for every asset in the company; therefore, they require unlimited scope.

Use the following procedures to add a user to the Service Manager Advanced Operators user role and then validate the assignment of the user to the user role.

To assign a user to a user role

1. In the Service Manager console, click Administration.

2. In the Administration pane, expand Security, and then select User Roles.

3. In the User Roles pane, double-click Advanced Operators.

4. In the Edit User Role dialog box, click Users.

5. On the Users page, click Add.

6. In the Select Users or Groups dialog box, type the name of a user or group that you want to add to this user role, click Check Names, and then click OK.

7. In the Edit User Role dialog box, click OK.

To validate the assignment of a user to a user role

• Log on to the Service Manager console as one of the users assigned to the user role. Verify that you cannot access data for which you do not have access rights, as specified in the user roles.

You can use a Windows PowerShell command to view users. For information about how to use Windows PowerShell to retrieve users that are defined in Service Manager, see Get-SCSMUser.