How to Create a Group

Updated: May 13, 2016

Applies To: System Center 2012 SP1 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 - Service Manager

Use the following procedures in System Center 2012 – Service Manager to create a new group (such as the Exchange Servers group) that includes the servers in your environment that are running Microsoft Exchange Server.

To create a new group

1. In the Service Manager console, click Library.

2. In the Library pane, expand Library, and then click Groups.

3. In the Tasks pane, under Groups, click Create Group. The Create Group Wizard starts.

4. On the Before You Begin page, click Next.

5. On the General page, do the following:

   1. Provide a name for the group, such as Exchange Servers.

   2. In the Description text box, type a description for the group. For example, type All Exchange servers that require an update.

   3. Under Management pack, make sure that an unsealed management pack is selected. For example, select Service Catalog Generic Incident Request. Then, click Next.

6. On the Included Members page, click Add.

7. In the Select Objects dialog box, in the Filter by class list, select a class, such as Windows Computer.

8. In the Search by name box, type the search criteria that you want to use to locate an object, and then click the filter (magnifying glass) button.

9. Select one or more items in the Available Objects list, and then click Add. For example, select all the Exchange servers in your organization.

10. Verify that the objects that you selected in the Available Objects list appear in the Selected objects list, and then click OK.

11. On the Included Members page, click Next.

12. Optionally, on the Dynamic members page, click the ellipsis (…) button to specify a type, such as Windows Computer, to build the dynamic members. Choose any property you want to build your criteria. For example, after you specify the Windows Computer type, select the Principal Name property, and then click Add. In the related text box, enter woodgrove so that all the computers whose principal name contains this text are included, and then click Next.

13. Optionally, on the Subgroups page, click Add, and then select the specific groups that you want as subgroups of this group. If any group that you want to select as a subgroup is from an unsealed management pack, that subgroup must be from the same management pack as the group that you are creating. Click OK, and then click Next.

14. Optionally, on the Excluded Members page, click Add, and then select the specific configuration items that you want to exclude from this group. Click OK, and then click Next.

15. On the Summary page, confirm the group settings that you made, and then click Create.

16. On the Completion page, make sure that you receive the following confirmation message, and then click Close:

    “The new group was created successfully.”

To validate the creating of a new group

• Make sure that Exchange Servers appears in the Groups pane. If necessary, press the F5 key to refresh the Service Manager console view.

  In the Tasks pane, under the name of the group, click View Group Members to make sure that the Exchange servers appear in the Group Members window.

You can use a Windows PowerShell command to retrieve groups from Operations Manager and from Service Manager. For more information, see Get-SCSMGroup.