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How to Add Request Offerings to Service Offerings


In System Center 2012 – Service Manager, service offerings are logical groups of request offerings. For a service offering to appear in the Self-Service Portal, each service offering must have at least one request offering added to it. After a service offering and a request offering are published, it is a straightforward process to associate them as a collection.

To add request offerings to service offerings

  1. In the Service Manager console, select Library.

  2. In the Library pane, expand Service Catalog, and then select Published Request Offerings.

  3. In the Published Request Offerings list, select one or more request offerings, and in the Tasks pane under <RequestOfferingName>, click Add to Service Offering.

  4. In the Select objects dialog box, select the service offering that you want to associate the request offering with, click Add, and then click OK to close the dialog box.

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