How to View Workflow Success or Failure

Updated: May 13, 2016

Applies To: System Center 2012 SP1 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 - Service Manager

Use the following procedure to view the success or failure instances of the workflows in System Center 2012 – Service Manager.

To view workflow success or failure

1. In the Service Manager console, click Administration.

2. In the Administration pane, expand Administration, expand Workflows, and then click Status.

3. In the Status pane, click the workflow that you want to view. For example, click Escalates Printer Problems to Support Tier 2 when the Urgency property is changed to High.

4. In the Status results pane, click Need attention to view workflows that did not run successfully. Or, click All Instances, and then do the following:

   1. Click View log to view the list of events that occurred when the workflow ran.

   2. Click View related object to view the form that was used when the workflow ran.

   The status of each workflow is displayed in the Status column.

You can use a Windows PowerShell command to complete this task. For information about how to use Windows PowerShell to retrieve the status of workflows in Service Manager, see Get-SCSMWorkflowStatus.