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How to Synchronize an Orchestrator Connector


To ensure that the Service Manager database in System Center 2012 – Service Manager is up to date, the Orchestrator connector synchronizes with Service Manager on a daily basis. You can use the following procedures to synchronize the connector manually and validate that the connector synchronized.

To manually synchronize an Orchestrator connector

  1. In the Service Manager console, click Administration.

  2. In the Administration pane, expand Administration, and then click Connectors.

  3. In the Connectors pane, select the Orchestrator connector that you want to synchronize.

  4. In the Tasks pane, under the name of the connector, click Synchronize Now.

To validate that an Orchestrator connector synchronized

  1. In the Service Manager console, click Connectors.

  2. In the Connectors pane, examine the start time and finish time to determine when the synchronization process started and finished.


    Synchronization events are also written to the Event log in the Applications and Services Logs/Operations Manager folder.

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