Update Message

Applies To: System Center 2012 - Orchestrator, System Center 2012 R2 Orchestrator, System Center 2012 SP1 - Orchestrator

The Update Message activity is used in a runbook to update an existing message.

The following tables list the required properties and published data for this activity. For more information on configuring activities, see HP Operations Manager Activities.

Update Message Required Properties

Element

Description

Valid Values

Look up

Message ID

The ID of the message that contains the annotation to update.

String

No

Severity

Severity of the event that the message relates to.

Normal

Warning

Minor

Major

Critical

Yes

Message Text

Brief description of the event that this message relates to.

String

No

Update Message Published Data

Element

Description

Value Type

Message ID

Unique identifier for a message.

String

Description

Detailed description of the message.

String

Message Text

Brief description of the event that the message relates to.

String

Severity

Severity of the event that the message relates to.

String

Solution

Description of the steps taken in response to the message.

String

Message Group

String used for categorizing messages. Messages that have some logical connection have the same Message Group.

String

Subcategory

String used for more detailed organization of messages that have the same Message Group.

String

Product Type

String that may be used for integration with a service management product. The service management product defines the string’s value and purpose.

String

Problem Type

String that may be used for integration with a service management product. The service management product defines the string’s value and purpose.

String

Collaboration Mode

String that may be used for integration with a service management product. The service management product defines the string’s value and purpose.

String

Service Name

The name of the service that the message relates to. The severity a message can affect the status of a service that it relates to.

String

Node

Name of the node generating the message.

String

Owner

Name of the HPOM user that is currently responsible for the message.

String

Message Type

String used for organizing messages.

String

Application

Name of the application to which the message relates.

String

Object

Name of the object to which the message relates.

String

Time Owned or Acknowledged

The time at which the message was owned or acknowledged. The service maps whichever time is later.

Datetime

Time Created

The time at which the agent created the message.

Datetime

Time Received

The time at which the management server received the message.

Datetime

Number of Duplicates

Number of duplicates that the management server had detected for the message.

Integer

Message Key

String that enables other processes to identify messages that relate to each other.

String

Matched

Indicates whether the message was sent to the server because of a matched condition in a policy or template.

String

Automatic Action Status

Status of the automatic action, if one is associated with the message.

String

Operator Action Status

Status of the operator-initiated action, if one is associated with the message.

String

Escalation

Defines the escalation status of the message, if the message was escalated by this management server, or to a different management server.

String

Original Message

Details of the event that is the cause of this message.

String

Custom Attributes

An XML representation of the custom message attributes associated with the message.

String

Number of Annotations

Number of annotations that have been added to the message.

Integer

Source

Contains the name and version of the template that created the message.

String

HPOM Host

The name or IP address of the HPOM management server.

String

HPOM Port

The port used to connect to the HPOM management server.

Integer

HPOM Username

The name of the HPOM used to connect to the HPOM management server.

String

Other Activities

The Integration Pack for HP Operations Manager integration contains the following additional activities:

Acknowledge Message

Add Annotation to Message

Create Message

Delete Annotation

Delete Custom Attribute

Get Annotation

Get Message

Launch Tool

Monitor Message

Own/Disown Message

Set Custom Attribute

Update Annotation

See Also

Concepts

HP Operations Manager Integration Pack for System Center 2012 - Orchestrator
HP Operations Manager Activities