Loyalty schemes (list page) [AX 2012]

Updated: April 22, 2014

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack

Click Retail > Common > Loyalty > Loyalty schemes.

Use this list page to view and set up loyalty schemes. Loyalty schemes specify how loyalty points are calculated and managed. After you configure a loyalty scheme, you can assign the loyalty scheme to loyalty cards.

NoteNote

In AX 2012 R3, loyalty schemes are linked to loyalty programs and specify the earning rules and redemption rules that apply to loyalty programs. Loyalty schemes are assigned to retail channels, and loyalty cards are assigned to loyalty programs. For more information about setting up loyalty programs in AX 2012 R3, see About setting up loyalty programs in AX 2012 R3.

The following tables provide descriptions for the controls in this form.

Tab

Description

Loyalty scheme

Create new loyalty schemes, and manage the schemes for the participants in a loyalty program.

Button

Description

Loyalty scheme

Create a new loyalty scheme.

Edit

Modify an existing loyalty scheme.

Add products

Open the Add products form, where you can select the products that qualify for loyalty points and link those products to the loyalty scheme. You can filter the product list by category, and then select one or more products from the category to add them to the scheme.

After you add the products, you must specify the loyalty points that can be collected for those products.

NoteNote

This control is not available if Microsoft Dynamics AX 2012 R3 is installed.

Delete

Delete an existing loyalty scheme.

Loyalty card transactions

Open the Loyalty point transactions form, where you can view the transactions for the scheme.

NoteNote

This control is not available in AX 2012 R3. If AX 2012 R3 is installed, you can view loyalty card transactions in the Loyalty programs form. Click Retail > Setup > Loyalty > Loyalty programs.

Loyalty cards

Open the Loyalty cards form, where you can view a list of loyalty cards and the loyalty customers who are assigned to the loyalty cards. You can also view any transactions that have occurred for each loyalty card.

NoteNote

This control is not available in AX 2012 R3. If AX 2012 R3 is installed, you can view details about the loyalty cards in the Loyalty card form. You can also adjust loyalty cards and view loyalty card transactions. Click Retail > Common > Loyalty > Loyalty cards.

Loyalty customer

Open the Loyalty customer form, where you can view the details and transactions for a loyalty customer who is associated with the scheme.

NoteNote

This control is not available if Microsoft Dynamics AX 2012 R3 is installed.

Field

Description

Scheme ID

The unique identifier of the scheme.

Point status

The total points that are available for the whole scheme.

NoteNote

This control is not available if Microsoft Dynamics AX 2012 R3 is installed.

Issued points

The total points that have been issued for the selected scheme.

NoteNote

This control is not available if Microsoft Dynamics AX 2012 R3 is installed.

Used points

The total points that have been used for the selected scheme.

NoteNote

This control is not available if Microsoft Dynamics AX 2012 R3 is installed.

Expired points

The total points that have expired for the selected scheme.

NoteNote

This control is not available if Microsoft Dynamics AX 2012 R3 is installed.

Expiration time value

An integer that specifies how many days, months, or years are added to the issue date of the loyalty points to define the expiration date.

NoteNote

This control is not available if Microsoft Dynamics AX 2012 R3 is installed.

Expiration time unit

The unit of measure that is used for the Expiration time value field. Values include days, months, and years.

NoteNote

This control is not available if Microsoft Dynamics AX 2012 R3 is installed.

Loyalty program

The loyalty program that the loyalty scheme is assigned to. A loyalty scheme can be assigned to only one loyalty program, but one loyalty program can be assigned to many loyalty schemes.

Loyalty programs include the discounts and loyalty tiers that apply to a loyalty scheme. For more information about how to set up loyalty programs, see Set up loyalty programs.

NoteNote

This control is available only if Microsoft Dynamics AX 2012 R3 is installed.


Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).

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