Install or upgrade Language Packs for Microsoft Dynamics CRM


Applies To: Dynamics CRM 2016

The Microsoft Dynamics CRM Language Pack enables users to change the language of the user interface or Help that is displayed in the application. For example, your multinational organization might have standardized on an English user interface to simplify internal training and troubleshooting, but if you prefer to read Help in your native language, you can specify that Microsoft Dynamics CRM display Help in that language.

The basic steps to install and provision one or more Language Packs are described here.

  1. Download the Language Packs that you want. Language Packs are not included with other Microsoft Dynamics CRM applications and are only available through the Microsoft Download Center. Each language pack installation (.msi) file includes the locale id (LCID) that represents that language. Download a Microsoft Dynamics CRM 2016 Language Pack.


    For a list of locale IDs and the associated language, see MSDN: Locale IDs assigned by Microsoft.

    You can’t install a Language Pack that is the same locale ID as the Microsoft Dynamics CRM base language.

  2. Install the Language Pack .msi package on the Microsoft Dynamics CRM Server. If you have deployed server roles, install it on the Front End Server or the servers that are running the Web Application Server role.

  3. Sign-in to the organizations that you want to provide language support for and enable each Language Pack. More information:  Install and enable a Language Pack

  4. For Microsoft Dynamics CRM for Outlook users, the same language packs must also be installed on the users’ PCs.

After installing and enabling a Language Pack, its capabilities and corresponding options are available for users to select in Microsoft Dynamics CRM client applications from personal Settings > Options.

For more detailed installation and enabling instructions, see the following topics.

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