Microsoft Dynamics CRM 2011 for Outlook hardware requirements

This section applies to Microsoft Dynamics CRM Online and on-premises versions of Microsoft Dynamics CRM 2011. The following table lists the minimum and recommended hardware requirements for Microsoft Dynamics CRM 2011 for Outlook.


Component *Minimum *Recommended


Intel Core 2 Duo 1.2 Ghz or comparable

Core 2 Duo 1.8Ghz or higher

Running a supported 64-bit operating system.



4-GB RAM or more

Hard disk

1.5 GB of available hard disk space

2 GB of available hard disk space

7200 RPM or more


Super VGA with a resolution of 1024 x 768

Super VGA with a resolution higher than 1024 x 768

* Actual requirements and product functionality may vary based on your system configuration and operating system.

Running Microsoft Dynamics CRM on a computer that has less than the recommended requirements may result in inadequate performance. Additionally, Microsoft Dynamics CRM for Outlook using go offline capability increases the need for performant hardware, which can include processor, memory, hard disk, and network throughput.

Network requirements

Microsoft Dynamics CRM is designed to work best over networks that have the following elements:

  • Bandwidth greater than 50 KBps (400 kbps)

  • Latency under 150 ms

These values are recommendations and do not guarantee satisfactory performance.

Successful network installation of Microsoft Dynamics CRM for Outlook requires a reliable and high-throughput network. Otherwise, installation might fail. The recommended minimum available bandwidth of the network connection is 300 Kbps.

See Also

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