Install or upgrade Microsoft Dynamics CRM Server
Updated: December 9, 2016
Applies To: Dynamics 365 (on-premises), Dynamics CRM 2016
This section explains how to install Microsoft Dynamics CRM Server 2016. In addition, there is installation troubleshooting information.
There is additional information in the Microsoft Dynamics CRM 2016 and Microsoft Dynamics CRM Online Readme.
This section describes what is installed during Microsoft Dynamics CRM Server 2016 Setup.
When you install Microsoft Dynamics CRM Server 2016, by default Setup creates a folder structure under SystemDrive:\ Program Files\Microsoft Dynamics CRM\. Additional components include the following.
All of the following web components are added during a Full Server role installation. During an individual role installation, fewer or none of these components are installed on the server.
Microsoft Dynamics CRM Server 2016 Setup creates a separate application pool for the deployment.
Setup creates a separate application pool for the Deployment Web Service.
Microsoft Dynamics CRM
Website forthe deployment.
Facilitates the implementation of XRM deployments.
Services the Help system for the application.
Setup creates or can use pre-existing active directory groups to manage permissions as described in the following table.
Privileged user group for reporting functions. This group is created during Microsoft Dynamics CRM Server 2016 Setup and configured during Microsoft Dynamics CRM Reporting Extensions Setup.
Privileged user group for special administrative functions, including CRMAppPool identity (domain user or Network Service). The users who configure Microsoft Dynamics 365 Server must be added to this group.
All server processes/service accounts that require access to SQL Server, including CRMAppPool identity (domain user or Network Service). Members of this group have db_owner permission on the Microsoft Dynamics 365 databases.
All Microsoft Dynamics 365 users are included in this group. This group is updated automatically as users are added and removed from the deployment. By default, all Microsoft Dynamics 365 Reporting Services reports grant Browse permission to this group.
All of the following services are added during a Full Server role installation. During an individual role installation, fewer or none of these services are installed on the server.
Microsoft Dynamics 365 Asynchronous Processing Service
Services asynchronous processes such as bulk email and workflow.
Microsoft Dynamics 365 Asynchronous Processing Service (maintenance)
Services asynchronous maintenance such as encryption key generation for authentication and database deletion clean up.
Microsoft Dynamics 365 Unzip Service
Handles the uncompressing of zipped files for data import. This service is installed as part of the Web Application Server role.
Microsoft Dynamics 365 Sandbox Processing Service
The Sandbox Processing Service server role enables an isolated environment to allow for the execution of custom code, such as plug-ins.
Microsoft Dynamics 365 Monitoring Service
Monitors all Microsoft Dynamics 365 Server roles that are installed on the local computer. With this release of Microsoft Dynamics 365, the service is used to detect expired digital certificates that may affect Microsoft Dynamics 365 services that are running in the deployment. The Monitoring Service does not perform any other monitoring tasks and does not transmit information outside the computer where the service is running. The Monitoring Service is installed with the installation of any Microsoft Dynamics 365 Server role and records events under the MSCRMMonitoringServerRole source in the Event log.
Microsoft Dynamics 365 VSS Writer
Provides an interface to back up and restore Microsoft Dynamics 365 data by using the Windows Server Volume Shadow Copy Service (VSS) infrastructure.
The following SQL Server components are added.
Microsoft SQL Server Setup creates the SystemDrive:\Program Files\Microsoft SQL Server\MSSQL<ver>\MSSQL\Data\ folder and Microsoft Dynamics CRM Server 2016 Setup installs the configuration database and organization databases in it.
SQL Server Jobs
Microsoft Dynamics CRM Server 2016 Setup creates one SQL Server job that is used for maintenance.
Microsoft Dynamics CRM Server 2016 Setup creates SQL Server logins for the PrivReportingGroup, ReportingGroup, and SQLAccessGroupActive Directory groups that are created.
MSCRMSqlLogin is used for time zone conversions when you use dashboards and charts, and do queries using Advanced Find. When Microsoft SQL Server is enabled to use common language runtime (CLR), this can significantly improve performance for those features.
If not already installed, the following software is installed for a Full Server during Microsoft Dynamics CRM Server 2016 Setup:
The installation of some of these items such as Microsoft .NET Framework and SQL System Clr Types may require you to restart your computer before you can continue to run Microsoft Dynamics CRM Server 2016 Setup.
Microsoft SQL Reporting Service Report Viewer Control
Microsoft SQL Server Native Client
SQL System Clr Types
SQL Server Management Objects
Microsoft Application Error Reporting Tool
Microsoft Visual C++ Runtime Library
Windows Server Web Server Role
Microsoft .NET Framework 4, which includes the following components:
Microsoft .NET Framework 4.5.2 (required by Microsoft Dynamics 365 Server)
Windows Workflow Foundation (required by Microsoft Dynamics 365 Server)
Windows Presentation Foundation
Windows Communication Foundation (WCF) (required by Microsoft Dynamics 365 Server)
Microsoft Chart Controls for Microsoft .NET Framework
Microsoft URL Rewrite Module for IIS
File Server Resource Manager
The following topics describe step-by-step procedures to install Microsoft Dynamics CRM Server 2016 or upgrade from an earlier version.
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