Uninstall, change, or repair Microsoft Dynamics 365 Server
Updated: December 9, 2016
Applies To: Dynamics 365 (on-premises), Dynamics CRM 2016
To perform Microsoft Dynamics 365 Server maintenance, select from the following options that are available. Before selecting an option, you must start Programs and Features in Control Panel.
Log on to the computer where the Microsoft Dynamics 365 Server application is installed. Then, start Programs and Features in Control Panel.
Select from the following options.
Uninstall. Selecting this option will remove Microsoft Dynamics 365 Server from the computer. To do this, right-click Microsoft Dynamics 365 Server, click Uninstall/Change, select Uninstall to remove Microsoft Dynamics 365 Server, and then click Uninstall. Follow the instructions that are on the screen.
The Microsoft Dynamics 365 uninstall process does not remove some components, such as the SQL Server databases, Active Directory groups, or the Microsoft Dynamics 365 website (when the website is not created by Microsoft Dynamics 365 Server Setup). Those components must be removed manually. Additionally, some components installed during Microsoft Dynamics 365 Server Setup are not removed during an uninstall. More information: Components not removed during a Microsoft Dynamics 365 Server uninstall
Configure. To add or remove one or more Microsoft Dynamics 365 server roles, right-click Microsoft Dynamics 365 Server, click Uninstall/Change, select Configure, and then click Next. Follow the instructions that are on the screen to select or clear one or more server roles. More information: Microsoft Dynamics 365 server roles
Repair. To repair a Microsoft Dynamics 365 Server installation, right-click Microsoft Dynamics 365 Server, click Uninstall/Change, select Repair, and then click Next. Follow the instructions that are on the screen.
Repairing a Microsoft Dynamics 365 Server installation reinstalls the program files. It has no effect on the databases. To recover from Microsoft Dynamics 365 database problems, you must restore the MSCRM_CONFIG and OrganizationName_MSCRM databases. For information about database backup and failure recovery, see Backing up SQL Server, including Reporting Services.
The following system components, although installed during Microsoft Dynamics 365 Server Setup, aren’t removed when you uninstall Microsoft Dynamics 365 Server.
Windows role services:
Web Server Role Services
Microsoft .NET Framework Extensibility
Static Content Compression
Dynamic Content Compression
IIS Management Console
IIS Metabase Compatibility
File services role services:
Microsoft .NET Framework
Windows Process Activation
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