Before you upgrade: issues and considerations

 

Updated: December 9, 2016

Applies To: Dynamics 365 (on-premises), Dynamics CRM 2016

This topic describes the changes and limitations when you upgrade to Microsoft Dynamics CRM 2016, as well as what might affect your deployment after the upgrade is complete.

The following products and components aren’t supported with  Microsoft Dynamics CRM 2016 and won’t be upgraded during Setup. If you upgrade a Microsoft Dynamics CRM 2015 system that includes the product or component listed, or you install these components after you install Microsoft Dynamics CRM 2016, these products or solutions may not function correctly. We recommend that you uninstall or manually remove the component before you upgrade.

  • Microsoft Dynamics CRM 2015 Reporting Extensions (on-premises only)

  • Microsoft Dynamics CRM 2015 Email Router

  • Microsoft Dynamics CRM List Component for SharePoint Server

Microsoft Dynamics CRM 2013 and Microsoft Dynamics CRM 2011 are not supported for upgrade to Microsoft Dynamics CRM 2016. However, you can migrate or in-place upgrade Microsoft Dynamics CRM Server 2013 SP1 to Microsoft Dynamics CRM Server 2015 by using a trial product key, and then either migrate or in-place upgrade to Microsoft Dynamics CRM Server 2016. More information: Upgrade from Dynamics CRM Server 2013 or Dynamics Server 2011

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