Scenario B: Microsoft Dynamics CRM Server 2013 failure

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Applies To: Dynamics CRM 2013

Most of the Microsoft Dynamics CRM configuration information is stored on the computer that is running SQL Server. Therefore, the information can be recovered if all, or part, of Microsoft Dynamics CRM Server 2013 fails. Windows registry entries on Microsoft Dynamics CRM Server 2013 are recovered when you run the repair program or reinstall processes for Microsoft Dynamics CRM Server 2013 and Microsoft Dynamics CRM 2013 Reporting Extensions.

We recommend that you keep a record of your current CRM update rollup level. Therefore, if failure recovery is required, the appropriate update rollup can be reapplied.

Scenario B recovery

If the computer that is running Microsoft Dynamics CRM Server 2013 fails

  1. Install the operating system on another server and join the same domain as the computer that is running SQL Server.

  2. Install Microsoft Dynamics CRM Server 2013. During Setup, select Connect to, and if necessary, upgrade an existing deployment when you are prompted. If Microsoft Dynamics CRM 2013 Reporting Extensions was also installed on the computer that failed, install the Microsoft Dynamics CRM 2013 Reporting Extensions after Microsoft Dynamics CRM Server 2013 is completed.

  3. If the ISV.config or web.config files have been changed from their default settings, restore these files from backup.

  4. Publish all customizations. More information: Publishing customizations

See Also

Microsoft Dynamics CRM 2013 failure recovery
Scenario C: Exchange Server failure

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