Microsoft Dynamics CRM Server failure

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Applies To: Dynamics CRM 2015

Most of the Microsoft Dynamics CRM configuration information is stored on the computer that is running SQL Server. Therefore, the information can be recovered if all, or part, of Microsoft Dynamics CRM Server fails. Windows registry entries on Microsoft Dynamics CRM Server are recovered when you run the repair program or reinstall processes for Microsoft Dynamics CRM Server and Microsoft Dynamics CRM Reporting Extensions.

We recommend that you keep a record of your current CRM update rollup level. Therefore, if failure recovery is required, the appropriate update rollup can be reapplied.

Microsoft Dynamics CRM Server recovery

If the computer that is running Microsoft Dynamics CRM Server fails

  1. Install the operating system on another server and join the same Active Directory Domain Services (AD DS) domain as the computer that is running SQL Server.

  2. Install Microsoft Dynamics CRM Server. During Setup, select Connect to, and if necessary, upgrade an existing deployment when you are prompted. If Microsoft Dynamics CRM Reporting Extensions was also installed on the computer that failed, install the Microsoft Dynamics CRM Reporting Extensions after Microsoft Dynamics CRM Server is completed.

  3. If the ISV.config or web.config files have been changed from their default settings, restore these files from backup.

  4. Publish all customizations. More information: Publishing customizations

See Also

Microsoft Dynamics CRM failure recovery
CRM 2015 PowerShell Reference_deleted

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