How to Modify the Help Article Web Part
Updated: May 13, 2016
Applies To: System Center 2012 SP1 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 - Service Manager
You can edit SharePoint Web parts of the Self-Service Portal in order to modify the Service Manager help article web part, which end users use to search for knowledge articles. However, customization is limited in this example.
Start a browser, and connect to the Self-Service Portal home page, for example, http://<WebServerName>:82/SMPortal.
Click Help Articles, and then in the upper left corner, click Site Actions.
Click Edit Page, and on the right side of page, click the down-pointing arrow, and then click Edit Web Part.
In the KnowlegeArticleWebPart box, do the following:
In the Page area, type a value for Background Color. For example, type FF0890E5.
In the Page Title area, type a value for Foreground Color. For example, type FFAA0000.
Type a value for Font Family. For example, type Courier New.
Type a value for Font Size. For example, type 24.
Select a value for Font Style. For example, select Bold.
Optionally, modify any other properties as desired.
Click OK to close the Edit Web Part box, and then click Save & Close to close the Web part page editor.