Get Entry

Updated: November 1, 2013

Applies To: System Center 2012 - Orchestrator, System Center 2012 R2 Orchestrator, System Center 2012 SP1 - Orchestrator

The Get Entry activity is used in a runbook to retrieve existing entries from HP Service Manager.

The following tables list the required properties and published data for this activity. For more information on configuring activities, see HP Service Manager Activities.

Get Entry Required Properties




Valid Values

Look up


The type of entry to be created

Change, Incident, Configuration, ServiceDesk



The Subtype of the entry to be closed based on the Type selected.

This is a dynamic property based on the configuration of the HP Service Manager server.


Other Activities

The Integration Pack for HP Service Manager contains the following additional activities:

Close Entry

Create Entry

Monitor Entry

Update Entry

See Also