(USA) About adding retail online discounts to a campaign [AX 2012]

Updated: March 11, 2014

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Microsoft Dynamics AX includes a Sites Services for Microsoft Dynamics ERP solution that you can use to publish discounts from the Retail module to Facebook and Twitter. The solution is called Advertise Retail Promotions on Facebook and Twitter.


This feature is not available if Microsoft Dynamics AX 2012 R3 is installed.

The following table shows the main steps in the process and provides links to more information about each step.


More information

Sign up for a Sites Services account.

(USA) Set up and maintain a Sites Services account

Create and register a Facebook or Twitter application.

(USA) Create and register a Facebook or Twitter application

Activate the Advertise Retail Promotions on Facebook and Twitter solution.

(USA) Activate or deactivate a solution

Link the Facebook account or Twitter account to Microsoft Dynamics AX.

(USA) Link a Facebook or Twitter account to Microsoft Dynamics AX

Set up the discounts to promote online. You can set up simple discounts, quantity discounts, or mix-and-match discounts.

Setting up price adjustments and discounts

Configure a bar code for the discounts. This bar code is used to generate the discount code for the discounts.

If you do not require the customer to present a coupon or discount code for the discount, you can skip this step.

Setting up bar codes

On the Sites Services website, create a template for the discounts. Create one template for each media on which you want to publish the discounts.

See Help on the Sites Services website.

Create a marketing campaign for the discounts to promote on Facebook or Twitter.

Conduct campaign overview

Add the discounts and the media type for Facebook or Twitter to the campaign.

(USA) Add media and discounts to a campaign

Preview and publish the discounts on the promotion web page.

(USA) Preview and publish discounts

Publicize the discounts to your customers.

For example, you can publish an announcement for the discounts or send customers an email message that contains a link to the promotion web page.

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).