Log File Locations for Data-Collection Packages

Updated: May 31, 2012

Applies To: Windows 7, Windows 8, Windows 8.1, Windows Vista

When you create a data-collection package in Application Compatibility Manager (ACM), you can select an output location for your log files. You have the following options:

  • Specify an ACT Log Processing Service (LPS) share. The data-collection package automatically writes the log files to the specified ACT LPS share.

    If the ACT LPS share is unavailable when the upload time interval is reached, the data-collection package will make two more attempts.

    For inventory collector packages, after the third attempt, the inventory collector package no longer attempts to upload data.

    For runtime-analysis packages, if the problem persists, the runtime-analysis package will store the log file in one of the locations listed in the following table, based on the operating system. The runtime-analysis package will attempt to upload the files again at the next upload interval.


    Operating system Location

    Windows® 8

    Windows® 7

    Windows Vista®

    Windows Server® 2008 R2

    %SYSTEMDRIVE%\Users\All Users\Microsoft\Application Compatibility Toolkit\LogProcessor\Failed

    Windows Server 2003

    Windows XP

    %SYSTEMDRIVE%\Documents and Settings\All Users\Application Data\Microsoft\Application Compatibility Toolkit\LogProcessor\Failed

  • Select Local (%ACTAppData%\DataCollector\Output). If you use this option, the data-collection package creates log files on the local system and the computer administrator must manually copy the files to the ACT LPS share location. Consider this option for mobile users who are not always connected to the network. The following table shows the location of the log files.


    Operating system Location

    Windows® 8

    Windows 7

    Windows Vista

    Windows Server 2008 R2

    %SYSTEMDRIVE%\Users\All Users\Microsoft\Application Compatibility Toolkit\DataCollector\Output

    Windows Server 2003

    Windows XP

    Windows XP with Service Pack 2 (SP2)

    %SYSTEMDRIVE%\Documents and Settings\All Users\Application Data\Microsoft\Application Compatibility Toolkit\DataCollector\Output

  • Type an alternate network share location. If you use this option, verify that the data-collection package can write to the alternate location. You might consider this option if your organization is geographically diverse. For example, administrators can create data-collection packages and file shares individually for each geographic location. Administrators at a central location must then move the log files to a central location and map the files to the ACT LPS share for processing and entry into the ACT database.

See Also