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Troubleshooting the ACT Configuration Wizard

Updated: May 31, 2012

Applies To: Windows 7, Windows 8, Windows 8.1, Windows Vista

When you start Application Compatibility Manager (ACM) for the first time, the Application Compatibility Toolkit (ACT) Configuration Wizard appears. The wizard helps you configure your ACT database, your shared folder for ACT log files, and your ACT Log Processing Service account.

The Enterprise configuration option enables all ACT functionality. You must be an administrator on the local computer to select this option.

The View and manage reports only option enables you to use ACM to create data-collection packages and analyze your data. You cannot access the ACT Log Processing Service. This option assumes that another computer in your organization is processing the logs and loading the compatibility data into the ACT database.

To configure ACT database settings in the ACT Configuration Wizard, you must have read and write permissions to the ACT database. For more information, see ACT Database Configuration. If you do not have the appropriate permissions, contact your Microsoft® SQL Server® administrator. For more information, see Troubleshooting ACT Database Issues.

If you use the Local System account to run the ACT Log Processing Service, your user account must be an Administrator account. Your computer account <domain>\<computer>$ must have read and write permissions to the ACT database.

Your user account must also have Log on as a service permissions. For more information, see Troubleshooting the ACT Log Processing Service.

For information about how to configure the share for the ACT Log Processing Service, see ACT LPS Share Permissions.

In the Settings dialog box in ACM, you can change some of the settings that you see in the ACT Configuration Wizard. You can also change other settings that are not available in the wizard. For more information, see Settings for ACM.

If you cancel the configuration process before you reach the final page of the ACT Configuration Wizard, your settings are deleted and the wizard restarts the next time that you start ACM.

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