Error ID: 30290

Applies To: System Center 2012 - Data Protection Manager, System Center 2012 R2 Data Protection Manager, System Center 2012 SP1 - Data Protection Manager

Error ID 30290 — Data Protection Manager

Details

Product

System Center 2012 – Data Protection Manager (DPM)

ID

30290

Source

Version

4.0

Symbolic Name

Message

Failure occurred while adding one or more of the volumes involved in backup operation to snapshot set. Please check the event log on <ServerName> to troubleshoot the issue.

Explanation

This error can occur if the Volume Shadow Copy Service (VSS) hardware provider fails to take a snapshot on the host computer that is running Hyper-V.

Some VSS hardware providers require credentials to connect to a storage area network (SAN) to take a hardware snapshot.

User Action

To resolve this error, ensure that the Challenge-Handshake Authentication Protocol (CHAP) credentials needed to create hardware snapshots are correctly configured on the host computer that is running Hyper-V. For additional information, refer to the documentation from your VSS hardware provider vendor.

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For additional resources, see Information and Support for System Center 2012.

Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.
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