Error ID: 400

Updated: November 1, 2013

Applies To: System Center 2012 - Data Protection Manager, System Center 2012 R2 Data Protection Manager, System Center 2012 SP1 - Data Protection Manager

Error ID 400 — Data Protection Manager

At this time, no additional information is available for this error. The information provided below is identical to the error message content. However, your request for more information has been recorded, and additional information might be added to this topic at a future date.

To provide feedback about the types of information that would help you resolve this error, please contact the DPM Documentation Team.



System Center 2012 – Data Protection Manager (DPM)






Symbolic Name


The DPM server was unable to retrieve information about the remote system using the Windows Management Instrumentation (WMI) service on <ServerName>.

User Action

To resolve this error, do one of the following:

  • From the command prompt, type DPMAgentInstaller.exe<dpmservername> to install the protection agent on the protected computer. Then attach the protection agent to the DPM server by using the Protection Agent Installation Wizard.

  • Verify the following:

    • <ServerName> is online and remotely accessible from the DPM server.

    • If a firewall is enabled on <ServerName>, that it is not blocking WMI requests from the DPM server.

    • The WMI service on <ServerName> is running.

For additional resources, see Information and Support for System Center 2012.

Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.