How to Process a Tenant Cancellation Request

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Applies To: System Center 2012 - Service Manager, System Center 2012 SP1 - Service Manager

Use the following procedure in System Center 2012 – Service Manager to process a tenant cancellation request.

To process a tenant cancellation request

  1. In the Service Manager console, in the Work Items pane, click Manual Activities to expand and then click All Activities.

  2. In the All Activities pane, select the Update Subscribed Cloud Resources in Virtual Machine Manager and then click Clean up VMM Resources in the Tasks pane.

  3. Review the details on the Cloud resources subscription details page. To view the details, select the cloud resources and click Open.

  4. Click OK.

  5. In the All Activities pane, select the Update Subscribed Cloud Resources in Virtual Machine Manager and click Mark as Completed.

  6. Type comments on the Comments page and click OK.