About Cloud Services User Roles

  • Article

Applies To: System Center 2012 - Service Manager, System Center 2012 SP1 - Service Manager

There are two groups of users that use the Cloud Services Process Pack: Service Manager console users and Service Manager Self-Service Portal users.

Service Manager Console Users

This table provides a list of Service Manager console users and their tasks. Depending on your implementation, the Service Provider might perform the tasks of multiple roles.

Role Tasks

Service Provider
  • Installs and configures the Cloud Services Process Pack

  • Installs and configures runbooks

  • Configures service offerings

Tenant Reviewer
  • Approves or denies tenant requests and creates tenants

  • Approves or denies tenant update requests

Activity Implementer
  • Implements all approved cloud resources requests

  • Implements decommission requests

Service Manager Self-Service Portal Users

This table provides a list of Service Manager Self-Service Portal users and their tasks. The Service Provider must create these two user roles.

Role Tasks

Tenant Administrator
  • Creates tenant registration requests

  • Creates cloud resources subscription requests

  • Creates cloud resources subscription update requests

  • Creates tenant registration update requests

  • Creates tenant cancellation requests

  • Creates cloud resources subscription cancellation requests

  • Approves virtual machine requests

  • Approves requests for service

Cloud Resources Subscription User
  • Creates virtual machine requests

  • Creates virtual machine update requests

  • Creates service requests

See Also

Tasks

How to Create User Roles